At Designs By Shay, we take pride in delivering our handcrafted beaded wine glasses to all our customers. Once your order is placed, it typically takes about 4-7 business days to craft your handmade beaded wine glass with the utmost care and attention to detail. After the crafting process, delivery times vary depending on your location: - **Domestic (within the U.S.):** 3-5 business days, $15 We currently do not ship outside of the US. Designs By Shay strives to provide a seamless and enjoyable shopping experience for our customers. At any tim,e if you have any issues with shipping, please contact us.

To ensure the longevity and beauty of your handmade beaded wine glasses from Designs By Shay, it’s important to follow these care instructions: 1. **Hand Wash Only**: Always wash your beaded wine glasses by hand, using lukewarm water and a mild detergent. Avoid using dishwasher machines, as the intense heat and water pressure can damage the beads and the adhesive. 2. **Handle with Care**: Be gentle when washing to prevent any beads from coming loose. Use a soft sponge or cloth to clean both the glass and beaded areas. 3. **Drying**: After washing, gently pat the glasses dry with a soft, lint-free cloth. Allow them to air dry completely before storing or using them again. 4. **Avoid Soaking**: Do not soak the glasses in water for extended periods, as this can weaken the adhesive and cause the beads to loosen or fall off. 5. **Storage**: Store your beaded wine glasses in a dry, cool place. To protect the beaded elements, consider storing them in their original packaging or wrapped in a soft cloth to avoid scratching or damage. By following these guidelines, you can maintain the condition of your handmade beaded wine glasses and continue to enjoy their unique beauty for many occasions to come. Designs By Shay takes pride in the craftsmanship of their products, and proper care will ensure they remain a cherished part of your daily life.

To keep your soy wax candles from Designs By Shay looking and burning beautifully, follow these simple tips: 1. **Trim the Wick:** Always trim the wick to 1/4 inch before lighting to avoid soot and ensure an even burn. 2. **First Burn Matters:** Let the candle burn until the wax melts evenly across the top (about 3 hours) to prevent tunneling. 3. **Avoid Drafts:** Keep your candle away from breezy spots to maintain a steady flame and avoid uneven burning. 4. **Limit Burn Time:** Don’t burn your candle for more than 3-4 hours at a time to keep the wick stable. 5. **Store Smartly:** Keep your candles in a cool, dry place away from sunlight to prevent discoloration or melting. 6. **Safety First:** Always burn candles within sight, away from kids, pets, and anything flammable. With these care tips, your handcrafted soy wax candles will bring warmth and charm to your space for a long time.

Designs By Shay is an online business so you may place an order anytime day or night. We operate during the following hours: Monday through Friday from 10:00 AM to 6:00 PM. We are closed on Holidays. If you need to speak with us outside these hours, please reach out via email at Designsbyshay@yahoo.com, and we will do our best to accommodate. Thank you for considering Designs By Shay for your design needs!

Absolutely! Designs By Shay offers a personalized experience where you can design your own beaded wine glasses. We believe in turning your unique vision into reality. Whether you have a specific color scheme in mind, a design you'd like to incorporate, or even a special occasion that you're celebrating, we are here to guide you through the customization process. On our Shop page, just scroll down to Custom Color Beaded Glasses. Here you can choose your glass, and up to three (3) colors that reflect your style. Once you've made your selections, just add it to the cart. If you are looking for a design that you do not see on our website, just complete the form to contact us and leave all details there, and someone will get back to you during normal business hours. If we can not accommodate you, we will let you know as soon as possible.